Showing posts with label taxes. Show all posts
Showing posts with label taxes. Show all posts

24.7.13

Food for politics: a restaurant and a hug




Does anyone remember those Irani restaurants in Mumbai that had eccentric notes put up — no combing hair near wash basin, no loud chatter, and no talking politics?

The first seemed the prerogative of the owners, the second as a consideration for other diners, and the last must have been the result of some bad experience in the past. Or, perhaps the owners truly believed that eating and politics together are bad for the stomach. It is also possible that they had strong opinions and did not relish the idea that some contrary views would be expressed, leading to a 'rebel clientele'.

Likewise, when I eat out and check the bill, the last thing I want is the owner to give me political bhaashan, while cribbing about taxes. Even the grocery stores did not do so due to the LBT taxes. They went on strike. The humble vegetable vendor has no recourse and has to put up with haggling.

On Tuesday, a small eatery made news for its bill that had these words: “As per UPA govt eating money (2G, coal, CWG scam) is a necessity and eating food in AC restaurants is a luxury.”

Aditi Restaurant in Parel was forced to shut down by Congress workers for this "defamation". There is anger and there is mirth.

And with these two emotions, there seems to be no room for people breathing heavy about freedom of expression to ask:

• Who made this bill public and why?

• What are the political affiliations, if any, of the owners?

• Do customers have a right to protest against political and social messages at a place where they pay for the services?

• The bill has no tax visible. How much is it fattening the cost of the meal under the guise of taxation and keeping a bit for itself?

• Are customers of various products and services, who have chosen to pay up the extra amount, willing to put up with such a rant?

What made Narendra Modi jump in? Why was he concerned about a little eating place when he has shown scant regard for worse?

The desperation of the BJP is such that it raised the matter in the state assembly: "This is shocking. The ruling party does not want to give the people right to protest against their scams. Why is the Congress so intolerant?"

The Congress is intolerant. These scams are real. The ministers have been arrested and spent time in jail; some got away. We have courts, even if we may not agree with the verdicts. We have the Right to Information.

The restaurant owner has every right to protest against scams when there are protest rallies or through other means. He has no business sneaking in political messages only to complain about taxes. In fact, he has no business passing on his tax worries on the customer, unless a customer specifically asks him about an inflated bill.

A report said:

"The Indian Hotel and Restaurant Association (AHAR) sources said that Aditi restaurant mostly caters to poor people coming to hospitals in the area, so there were complaints about high billing due to taxes. The owner, they said, had given expression to those complaints through a footnote in the bill."

This is lame. It is an aircondioned restaurant and the tax is specifically for AC ones. How many poor people visit such places? Would those coming from hospitals be bothered? And why should anyone? They do not know in advance what to expect and only later does the message hit home while paying.

What if instead of Congress goons a visitor had protested? Some can get rowdy. Would it have made news? Perhaps. If the owner had the instinct to smell an opportunity. On the day it was shut (it reopened on Tuesday) people had already been passing around the menu, planning home delivery and later it made it to their wish list.

The episode shows that anybody can print bills with a message and get instant popularity and martyrdom.

One report in The Times of India sourced its news story from social networks. It was painful to read this:

"Some took up the communal angle. It wouldn’t have been attacked had it been an Italian or a 'Muslim-owned restaurant serving ‘secular’ food', said marketing manager Jayesh Dewana, adding that the reason it had been shut was that it served 'Hindu, pure vegetarian' fare."

Unfortunate as it is, I am sure this is not an isolated opinion. What is secular food? How many vegetarian places have been shut down? Does a restaurant have a religion?

These are people fighting for freedom? Look at how chained they are. They are the ones who run down 'Muslim' eateries for their choice of fare and assume it is some Arabisation plot. These are the ignorant who do not know that in this same city such places were destroyed in the riots of 1993.

So, let us ask some questions:

1. Would Shri Narendra Modi's men permit Muslim-owned restaurants in Gujarat to have a message against 2002 riots on the bill?

2. Would an eatery in Chhatisgarh get away by announcing it sympathises with Maoist ideology?

3. Would a Sikh at his dhabha be able to seek the support of customers to petition against Sajjan Kumar?

You know the answer.

And despite my empathy for all the above, I would not like it. I am going to eat, not be saddled with problems, even though I am more than aware of them.

This would amount to misusing a client's space and proselytising.

Don't 'charge' me for it. Hand me a pamphlet separately, if you must.

This overarching culture of protest that is gaining currency to "reach millions" through short sentences is hot air. Those protesting against the shutdown of a restaurant are usually silent when people are rounded up on 'suspicion' for crimes they never commit. It is so easy to take up the cause of safe underdogs.

The holy hug




On Sunday, at an Iftaar organised by MLA Baba Siddiqui a rather normal greeting became an 'epic moment'. Two Bollywood biggies, reportedly not the best of friends, embraced. Salman Khan and Shahrukh Khan made it to the front page of some mainstream newspapers.

I watched one such barf-inducing clip on TV two days later. This nonsense was still being talked about. Realising how important this was, the host called out to the photographers to capture it.

My views on political iftaars are not new. I abhor them. Worse, this one was at a five-star hotel. What sort of austerity is it? Then to make it into a photo-op. I was shocked when the host, obviously on asked how he felt, said he had nothing to do with it. It was all Allah, he was merely a means. I would like to know why, in that case, Allah did not intervene when they had that big fight.

Leave religion alone.

© Farzana Versey

14.5.13

Of Garbages and Kings: LBT




I called up the provision store to check if they will renew their strike tomorrow against the Local Body Tax. “We'll know by this evening." I decided to order a few things. Last week, many of us were caught unawares. There was some talk about LBT, but as it was restricted to Maharashtra and was not about FDI or any global issue, it did not make major news.

The traders were willing to take the losses to fight one more burden of tax. As one of them told DNA, “Everyone is aware that the more the number of tax-collecting government departments, the more the corruption. So now, with the introduction of LBT, most traders will end up giving indirect bribe to one more babu."

Who benefitted from the strike? The big players - malls. Reports mentioned the surge of footfalls in the supermarkets. Even those who are not regular supermarket shoppers might now be enticed into 'everything under one roof', where the trolley is an empowering force, and the sight of other shoppers with goods laden atop one another creates a subconscious demand.

The independent stores had understood this even before the strike. For example, I have several choices within just five minutes from where I live. My regular store walla knows it. His clientele is eclectic - from some famous names to the clerk in an office, and everyone in-between. He is a call away, and if the bags are heavy, one can trust the delivery guy to enter the house and deposit the goods.

What is his USP? Customer service. He has not yet tarted up his shop, for most people rely on home delivery. The daughter of an expat friend who visited recently was shocked when she discovered that some of her friends here could also get toilet paper at their doorstep. This is truly Mumbai where the consumer is king.

If the shop does not have something, he knows I'll call up someone else. So, he says, "I'll get it." It could be ice-cream, talcum powder, or fruits. He has never added a markup or service charge for any of these.

There was a bit of romanticisation of 'kirana' stores when the FDI discussion came up. That was just a reaction, for no one calls them kiranas anymore. The owners are mostly third generation slick guys, and in some cases women, who are computer savvy, and don't sit behind a cash counter all day. They are on the go, interested in trying to procure new goods, figuring out the new tastes that people are experimenting with.

One does not have to go to a speciality bakery to get multigrain bread or a variety of cheeses. The fancy organic outlets charge you for walking on granite tiles, but I can get my Indian diet bhel and homemade soya sticks instead of some Polish cracker that has the details of the packaging in Arabic! I can even return open packets, unlike some posh nature shops.

And the guy remembers exactly what our orders are like. So, if I say tissues, he knows which brand.

Last week, in an ironical twist, I ran out of garbage bags. According to the rules in my part of the city, the municipal truck comes every morning and all the waste should be in black bags. The person who regularly cleans the stairways and compound of the building collects it. This has made life infinitely easier for those who earlier had to take the waste bins and topple the contents into a huge drum-like container. Some people would not even care to put a lid on their garbage and it would spill over, only for the 'safai karmacharis' to have to manually pick it all up. The bags are infinitely more humane.

This digression is to highlight garbage. A strike will not stop people from generating waste — we eat, throw out old packages, bottles. Also, think about the wastage in the stores. What we read in the newspapers are huge numbers of so many crores lost in business (it also means loss to the government in prevalent taxes). But food grains and perishable dairy products and the like would need to be discarded.

Maharashtra is going through a drought and this seems like travesty. What about the poor who depend on rationed grains, oil, kerosene, sugar?

The government thinks that traders don't show their true sales figures. Traders say the government wants just more under-the-table money. It is likely that since traders operate on a cash basis, there could be some hidden assets, but most packaged goods anyway are sold at MRP rates. The traders have got their benefits, much like doctors/chemists get from pharmaceutical companies, prior to selling.

Some might think this is an elitist attitude. I am conscious of it, but that does not negate genuine concern. In fact, it made me aware that there is something called a handkerchief, which I had forgotten about due to my dependence on tissues. And for all the noise against plastic bags (quite legitimate given how people dispose them carelessly) the big one was cut at the top and fit in quite nicely into the garbage bin.

As I write this, I have not yet checked whether the strike will not begin again tomorrow. Why did they take a break? Because of Akshaya Trithi - an auspicious day in the Hindu calendar. There were ads in the papers enticing people to buy precious jewellery without any down payment.

If only the clerk and the domestic help could buy essentials in this manner.

© Farzana Versey

27.3.11

What is Zubin Mehta's peeve?


Zubin Mehta is Bach-ing up the wrong tree. I know a section of Indians go all gooey about “aapro Zubin”, a phrase that beats my ear-drums into wanting to produce the most déclassé dhin-chak sounds that would make our classical aficionados squirm.

Now, Zubin Mehta has done the country proud. He has performed with the very best at the prime venues. There is no disputing that. However, is the music he wields the baton for for general consumption? He has two performances coming up in Mumbai and has effectively issued an ultimatum:

“I don’t know if I’ll be back again. The government makes it so difficult to put on a concert with its tax demands. If we give in to all the demands, we’ll not make any money to give to charity.”

The charity he supports helps the study of western classical music. Those who are exposed to it are most certainly capable of paying fees for it or even training abroad. The government taxation policy is rather steep for all entertainment activities as well as other sectors. But, Mr. Mehta’s attitude is limited to his own world:

“Taxes for popular rock ‘n’ roll concerts in stadiums makes more sense because they make a clear profit. But we have just 1,200 people in the audience and sponsors who all ask for free tickets—there’s no logic. It’s very frustrating.”

The fact is that he has sponsors. The 1200 people is a limited number and he should be wondering why that is so in a cosmopolitan city. What he calls rock ’n roll concerts are probably music shows by pop artistes. They do make a profit but they too have to fork out taxes.

Worse, movie tickets, even the escapist fare that was a staple of the lower middle class and the poor, are now so heavily taxed that most of the audience has dwindled. There is no concept of silver jubilees anymore. Even a 100-day run is rare, if at all. The cinema halls have been forced to keep a heavy mark-up on snacks. It is unfair but how else do they maintain the hall and the sound system?

It is interesting that the stars of the classical world who do not even live in India want the best facilities. Earlier, Pandit Ravi Shankar got some land. His excuse was that he was taking Indian music to the West and making us feel proud as some goras started fiddling with the strings sitting on the floor wearing kurtas and looking like god’s own children. Have the older doyennes of Indian classical music or dance been treated on par? Remember Ustad Bismillah Khan’s plight? Remember how Sitara Devi had to decline a Padma Shri when she deserved much more years ago?

Zubin Mehta just might make some headway if he taps the right sources, and it won’t be difficult for him. Meanwhile, some business house can easily help his charity by putting aside a corpus so that those who are really keen can learn about Mozart. But will they stay here or will they get wings and fly the coop to return as prodigals?